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KHOI Studio

What are your store hours?

Our studio is open Saturday 10am-4pm and Sunday 12pm-4pm. Please refer to our Google listing in the event of special closures or events. December 22nd will be the last day our studio will be open for our Holiday break. Our current re-open date is Mar

Do you accept returns in-store?

Returns are accepted in-store. You can initiate a return online using our portal and select the drop off in store option. Alternatively, you may bring the item(s) back to our store with your order information for return. Returns are to be made within

Can I use a promo code I saw online in store?

Promo codes sent via email or social media are to be used online only, unless otherwise stated. Please review guidelines for use.

Can I use a gift card or store credit I received in-store?

Yes! You can use gift cards online and in-store. You will need to have the full gift card code available for our retail advisors to apply the credit to your in-store purchase.

Can I host a private shopping event at KHOI?

Thank you for your interest in KHOI for your private event. We are able to accommodate shopping experiences outside of studio operational hours. For more information and pricing, please email [email protected]. Kindly allow up to 72 hours for a res

Can I ship something from the store?

Unfortunately, our store team cannot facilitate over the phone orders. If an item you want is sold out we encourage you to sign up for notifications by clicking “notify me when available”. If the item is not available for waitlisting online, please s

I saw something online that is an in-store exclusive, but I don't live in Chicago. How can I purchase?

If an item is listed as an in-store exclusive, we are unable to facilitate phone orders or orders online. Some babes use TaskRabbit to send someone to the store to purchase and ship the item(s) on their behalf. Please note: KHOI is not responsible fo