Return & Refunds

What’s your return policy?

Thank you for choosing KHOI for your accessory needs! We’re committed to ensuring your pieces arrive in perfect condition and complement your amazing style. We accept returns and exchanges under the following conditions:. The item was shipped to a U.

When will I get my refund?

After your return is received, it will be reviewed for approval and store credit issued within 7 business days. A $7.00 fee will be deducted from the issued store credit to cover the cost of pre-paid postage. Original shipping charges are ineligible

What if an item I purchased becomes damaged after wear?

We are only able to refund/exchange of unworn damaged items within 14 days of delivery (as indicated by tracking information). Items damaged past the indicated date cannot be refunded or exchanged at any time. If an item arrives damaged, please head

What If I change my mind after purchasing, an item doesn't fit, or I purchased the wrong item by mistake?

If the item you received doesn’t fit your needs, please process your return through our online return portal within 14 days of delivery. You may return the item to us for store credit or exchange only.

I placed multiple orders and paid multiple shipping charges. My orders were delivered in the same package, can you refund me?

Please note that we reserve the right to combine multiple orders placed within a 1-3 business day timeframe for business or shipping efficiency. By placing multiple orders within this period, you agree to this policy and acknowledge that refunds will